Information Customers May Provide
Customers may voluntarily provide:
- Name or company name
- WhatsApp number or email address
- Product details and photos
- Supplier information
- Cargo weight, volume, carton quantity, and shipment requirements
- Destination country, city, airport, seaport, or delivery address
How Information Is Used
XY CARGO may use the information to:
- Review cargo requirements
- Prepare logistics suggestions or quotation
- Communicate with suppliers when requested
- Arrange warehouse receiving, cargo collection, consolidation, freight booking, or shipment coordination
- Follow up on customer service or cooperation requests
Information Sharing
Cargo and contact information may be shared only when needed for service coordination, such as with suppliers, warehouses, carriers, customs-related service providers, or overseas partners involved in the confirmed service scope.
Customer Responsibility
Customers should provide accurate cargo information and should not send sensitive personal information that is not needed for logistics quotation or shipment coordination.
Contact
For privacy-related questions, contact XY CARGO through the general customer service channel.